Contact Us

Our Dyess Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Leasing and Community Management Office

32 Louisiana Road
Dyess AFB, TX 79607
Phone: (325) 701-9276

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 7:00 pm
Sat: 10:00 am - 4:00 pm
Sun: 12:00 pm - 4:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (325) 701-9276.

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (325) 701-9276.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal. or contact the Maintenance team by phone at (325) 793-9800.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (325) 793-9800.
For medical emergencies or to report a fire, please dial 911.

Community Management Contacts

Karrie Rasor Community Manager (325) 701-9276 [email protected]		Jessica Davis Assistant Community Manager (325) 701-9276 [email protected]
Ryan Sanford
Facility Manager
(325) 793-9800
[email protected]

How can we help?

Dyess Family Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Dyess Family Homes
Mgmt. Office: 325.701.9276
Maintenance: 325.793.9800
DyessFamilyHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

Balfour Beatty Communities
BB Care Helpline: 877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Local Air Force Housing Office
Dyess AFB: 325.696.2150
[email protected]

Privatized Housing Resident Advocate
325.696.8995
[email protected]

Air Force Housing Call Center
800.482.6431